Please read the following carefully as there are different ways in which your products may be delivered. You may need to make arrangements to meet the couriers and in the case of kerbside or pallet deliveries, you may need someone to help you take your equipment into your chosen room as the driver will only deliver the package to the outside of your house.  

How Your Equipment Will Arrive

Your gym equipment will arrive in flat packed boxes, wooden crates or by pallet service. Please see below for more information on which applies to your order. The courier will attempt to deliver on a day that is convenient to you.

Please click here for more information about delivery, shipping and installation https://gymandfitnessequipment.co.uk/site/shipping-delivery

Please check our CoVid-19 Page for updates on deliveries https://gymandfitnessequipment.co.uk/site/covid-19-updates

Specific delivery times cannot always be guaranteed and as we utilize third party courier companies, we cannot be held responsible for delays. As we are not in direct control of the third party courier, we will not accept liability for failure to deliver on the stated date. 

Free Delivery Over £250

If you have an order over £250 then you will qualify for a free delivery. If your order is less than £250 then call us and lets see if we can help you spend a bit more on your home gym and Force USA Gym Kit!

Preparations for Delivery of your New Gym Kit

Please inform us of the following in writing:

• Are there street restrictions such as cordoned off access, one way streets etc?
• Can the delivery vehicle access your property?
• Is there a long driveway?
• How far are the delivery staff expected to walk to get the equipment into the room of choice?
• Are there any stairs or steps to get to the room of choice? If so please give details. 
• Have you cleared the way and cleared the room?
• Please bear in mind that our delivery crews do not know your property and may have multiple deliveries on that day. Please tell us anything else that we may need to know so that we can deliver your new kit safely. 

Pallet Delivery Only for Some Products

Please note that some products such as flooring tiles, weight plates, dumbbells and barbells may arrive as a pallet delivery even if you have paid for a Premium White Glove Service for the large All-In-One Trainers. This is because some of the smaller products come from a different warehouse. They will be left on a pallet at the closest access point to your property. This will be the case for any non Force USA products. You will need to carry the items in to the property yourself. 

How Long Does it Take?

During Covid-19 regulations of any kind please double up on any time period given. Although we have a company with many highly efficient and trained staff members, even some things are beyond our control

Most heavy and large units 5 - 9 working days from the date of the payment clearing in our bank account for UK mainland. Sometimes our couriers are really fast and you may receive the delivery earlier. The courier will make contact with you prior to delivery.

Small Products : 3 - 7 working days from the date of the payment clearing in our bank account for UK mainland.

All-In-One Trainers (Previously Monsters) G6, G9, G12, G20, F100:   7 to 14 days. You will have a choice between pallet delivery (delivered by pallet and left as close to your building entrance as possible) or Premium White Glove service (the crates are unpacked and all parts carried inside to a room of choice subject to reasonable access and a maximum of 1 flight of stairs). 

European Deliveries: Please add 5 days to the above time periods, although you may well get your deliveries sooner, we cannot guarantee this. 

Pallet delivery is free, there is an extra charge for Premium White Glove Delivery (PWGD) service. PWGD service is only available in the mainland of the UK and takes longer to arrange.

Large and Heavy

As you would expect from a high quality piece of heavy duty strength gym equipment, the boxes can be large and heavy. This surprises some people. Please don’t be surprised, you are getting the real Force USA equipment. Please note the following.

Force USA F100 All-In-One Trainer: Total weight of just under 450 kgs in 1 crate.

Force USA G6 All-In-One Trainer: Total weight of just under 500 kgs split between 2 crates. 

Force USA G9 All-In-One Trainer: Total weight of 250 kgs in 1 crate. 

Force USA G12 All-In-One Trainer: Total weight of 450 kgs split over 2 crates

Force USA G20 All-In-One Trainer: Total weight of 650 kgs split over 3 to 4 crates.

Force USA G20 + Lat Attachment All-In-One Trainer: Total weight of 895 kgs split over 5 to 6 crates

You can’t lift these on your own. In most regions this will be a kerbside delivery. In some regions the driver will help you unpack the box and bring the parts into a room of choice for you. Where the driver can’t help you we suggest unpacking the box as it arrives and carrying the components in to your gym or house.

You May Receive More Than One Delivery

Please note that weight plates and Olympic bars are normally a pallet delivery only service. Some products such as weight plates, dumbbells, flooring and barbells are distributed from alternative warehouses and will arrive either as a parcel or as a palletized delivery. This means that the driver in these cases will not carry the goods into the location and will place the pallet at the closest external access point. In most cases this will be a front door to a building.

If there is any doubt or you wish to clarify delivery dates please chat to Alex on 020 3965 7711, (Logistics Option 1).

My Delivery is not Complete

Check the number of boxes and names of each box against your order before the courier leaves, do not sign for the complete order, only the boxes you have received. Please contact us straight away

If you do not note damages or shortages, or the carrier cannot be held responsible. Words such as UNEXAMINED or UNCHECKED will not be accepted as a conditional signature. 

Remember if you do not note damages or shortages a signature is an acceptance that you have received all the delivery in good condition. This does not affect your statutory rights regarding faulty products.

I Received The Wrong Order!

This may happen on rare occasions, Do not open the box, if you do you are responsible for repacking the unit so that it can be delivered to the rightful owner. Notify us immediately and we will arrange for the item to be picked up and will arrange the delivery of your correct item. 

Force USA MyRack Modular Power Rack Ultimate Package

• With over 20 different options to choose from and over 100 different rack variations you can create your own personalised rack to suit your specifications. The Force USA MyRack Modular Power Rack Ultimate Package can be designed to suit your workout and needs! Packed with everything that you need for for a power packed functional workout. This package includes the whole range of available MyRack Accessories.

• The Force USA MyRack Ultimate Package is also the first Force USA power rack to offer a Monolift, lat pull down seat with knee holder and a globe grip chin-up bar for improving your grip strength! With safety's stronger than any weight you will be benching or squatting, so you can rest assured that you will be safe as you push out your 1RM.

• The Force USA MyRack is the only custom power rack manufactured using state or the art fully automated laser cutting and robotic welding technology. Each production run is tested to meet our rigerous safety standards and weight ratings to deliver the safest and highest quality power rack to your training facility.
• Do you qualify for an additional discount on this? Why not chat with us to find out?
• 

What is the weight carrying capacity of the Front safety arms on the myrack?

The weight capacity is 450 kgs. We do suggest that if you are going to use heavy weights using the front safety arms that you bolt your MyRack down.